Shared inboxes for Google Workspace teams.

Sharebox turns your Google Groups into collaborative shared mailboxes. Assign emails, track statuses, and keep your team aligned — all without leaving Gmail.

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Free for 2 shared inboxes. No credit card required.
Sharebox sidebar inside Gmail showing shared inbox with email assignments and status tracking

The address works fine. The queue is the problem.

Mail to support@ lands in everyone's inbox. From there it's guesswork. Two people open the same thread and both reply. A message sits for three days because everyone assumed someone else had it. The person who normally handles it is off for a week and nobody can see what's outstanding. A new starter takes a month to work out what's actually theirs.

None of that shows up in Gmail. It shows up in your reply times, and in customers repeating themselves.

Nobody replies twice

Click on any email and assign it to a teammate. They see it instantly. Everyone else knows it's handled. No more “did anyone reply to this?”

JDJane D.
MKMike K.
SRSara R.
?Unassign
New
In progress
Resolved
In discussion
Waiting on client
Add status

You can see the whole queue

Start with New, In Progress, and Resolved — then create your own statuses with custom colours to match how your team actually works.

Nothing new for your team to learn

No extra logins or new tabs. Sharebox is a Chrome extension that adds a sidebar to Gmail — your team doesn't need to learn anything new.

JDIn progress

Other tools

assigned-janestatus-openpriority-highshared-inboxsupport

Sharebox

JDResolved

No labels, no filters, no clutter

Unlike other tools, Sharebox doesn't modify your Gmail. Assignments are stored centrally — nothing breaks if someone changes their filters.

Set up in under 5 minutes

1

Install from Google Workspace Marketplace

Your Google Workspace admin installs Sharebox in one click. No servers, no APIs to configure.

2

Pick which Google Groups become shared inboxes

Toggle on the groups you want to manage. Sharebox configures collaboration settings automatically.

3

Your team opens Gmail and starts collaborating

The Sharebox sidebar appears in Gmail. Assign emails, set statuses, see what everyone's working on.

No label chaos. Just clean collaboration.

Most Gmail shared inbox tools like Hiver or Drag rely on labels and filters to simulate a shared inbox. That means messy mailboxes, sync issues, and broken workflows whenever someone changes their filters.

Sharebox takes a different approach. It connects directly to the Gmail API — with assignments, statuses, and notes stored centrally, not inside individual inboxes. No labels. No clutter. No surprises.

Hiver / DragGoogle's native shared inboxSharebox
Uses labels & filtersYesNoNo
Breaks if user changes labelsOftenNeverNever
Works across Gmail web & APILimitedWeb onlyFully
Real assignment logicSimulatedBasicNative
Central databaseNoneNoneBuilt-in
PricingFrom $15/user/moIncluded with Workspace$79/mo flat

Built for teams working a real queue

If your team manages a shared email address through Google Groups — support@, sales@, info@, hr@, billing@ — Sharebox gives your team the tools to assign, track, and resolve emails together. No more guessing who's handling what.

If one person handles the address and occasionally forwards something, Google's free options are fine and you should use them.

Frequently asked questions

One price, however big the team gets

One flat price. No per-user fees. Start free — upgrade when your team grows.

Free

$0

forever

  • Up to 2 shared inboxes
  • Unlimited team members
  • Email assignment & status tracking
  • Chrome extension sidebar
Start free

Pro

$79

per month, flat rate

  • Everything in Free
  • Unlimited shared inboxes
  • Custom statuses
  • Priority support
Upgrade to Pro

Turn Gmail into your team's shared inbox

Set up in minutes with your Google Workspace. No credit card required.

Start free